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Резюме  ID1529
Обновлено: 22.05.2015
Customer Service
Шавва Тарик
Контактная информация  
Для просмотра контактной информации необходимо авторизоваться
Критерии поиска работы
Проф. область Промышленность, производство, сельское хозяйство
Ожидаемая зарплата По договоренности
График работы Любой
Город поиска работы Москва
О себе
Пол Мужской
Дата рождения 04.07.1973
Город проживания Газа
Опыт работы
Общий опыт 5 лет и более
Места работы:
Организация: Commercial Bank of Dubai
Должность: Customer Service, Operation Officer & Chief Teller
Период работы: 06.1999 по 09.2010
Описание трудового
Position: Card Center Operation Officer (Mar.2006 – Sept. 2010):
Job Description:
; Checking cards applications to insure all forms and documents completed as per bank policy.
; Insure all cards are issued as per bank quality standards before delivery.
; Dispatch and track new/renewal cards.
; Person in charge for all courier issues.
; Handling customers and branches instructions & inquiries.
; Prepare monthly operation reports.

Position: Operation Officer & Head Teller (Nov. 2004 – Feb.2006):
Job Description:
; Handling customer services duties such as accounts maintenance, balance inquiries and issuing statements, card requests, cheque book requests.
; Process accounts services such as account to account transactions, account balances, salaries posting and customer enquiries.
; Issuing Demand Draft, Manager Cheque and process Telex Transfers.
; Verify normal /special clearing cheques, inward & outward.
; Returned cheques.
; Follow up branch maintenance works.
; Ensure that periodic reports and reconciliations are completed in a timely and accurate manner to safeguard against possible frauds or losses.

Position: Head Teller (June 1999 – Oct. 2004):
Job Description:
; Undertake all transactions to exceed customer service and control standards.
; Responsible for encashing cheques.
; Accepting cash deposit, loan and credit cards payments.
; ATM replenishment and reconciliation as custodian staff.
; Petty cash custodian.
; Handle day to day cash transaction involving receivables and payables.
; Review of tellers’ daily transaction cash, cheques & remittances.
; Cross selling and promote bank products such as Car Loan, and Credit Cards.
; Address customer problems and complaints to achieve satisfactory resolutions referring issues beyond role limits.
; Daily following established rules, procedures and regulations and checks work for completeness and accuracy.
Образование Среднее специальное
Полезные навыки
Иностранные языки
Английский - Хорошее знание
Арабский - В совершенстве
Русский - Хорошее знание